HATHA YOGA RETREATS BOOKING TERMS & CONDITIONS

Please read carefully the Terms and Conditions between you and Hatha Yoga Retreats for all bookings. These Terms and Conditions apply equally to all participants of different nationalities. Those who make their reservation must accept the following Terms and Conditions.

1. Bookings

(A) Payment

➤ Your credit card will not be charged until we have confirmed your registration via email and processed your payment (to be completed within seven days of your online booking to secure your spot).

➤ After submitting your online booking (including payment information), we will email you a Registration Form to complete. Upon registration approval (based on health information), we will email you a confirmation and charge you a non-refundable 50% deposit.

➤ The remaining 50% will be charged to you on September 21, 2018 (45 days before the start of the retreat). If your registration is confirmed on or after September 21, 2018, you will be charged 100% of the payment price.

Hatha Yoga Retreats must receive the exact payment amount as stated on our website at the time of registration confirmation, regardless of changes in currency or third party charges at the time of payment or transfer. All payments are processed in GBP (British pounds) unless otherwise stated.

(B) Booking Confirmation
The reservation will NOT be considered effective until such time that we have received your completed Registration Form and have confirmed the booking and receipt of payment to you via email. The registration form and payment must be processed within seven days of you making a booking and submitting payment details on our website in order to hold your spot and confirm the booking.

In case you do not receive notification from us within seven days of making your initial booking, and submitting your registration form, please contact us via email at services@hatharetreats.yoga.

(C) Refunds/Cancellations

  • Cancellation within 45 days of retreat start date – The 50% deposit amount is non-refundable, however, if you cancel by September 21, 2018 (45 days before the retreat start date), then the remaining 50% will not be charged to you.
  • Cancellation within 30 days of retreat start date – 25% of the Retreat Price you paid will be refunded to you. In the case of the Bali Retreat, the final date to request a cancellation and 25% refund request is October 5, 2018.
  • Bhuta Shuddhi Cancellation – The total add-on price you paid for Bhuta Shuddhi will be refunded to you, minus a 7% processing fee (of the total). Bhuta Shuddhi can be canceled up to 20 days before the retreat start date. In the case of the Bali Retreat, the final date to request a Bhuta Shuddhi cancellation and refund request is October 15, 2018.

Returns and refunds are usually performed within 15 working days after you receive our message of confirmation of the cancellation. Once the yoga retreat has begun, we cannot return any partial payment. If you have to leave earlier for some reason, Hatha Yoga Retreats cannot repay any compensation.

To submit a cancellation and refund request, please email services@hatharetreats.yoga with details. Please include your Name and Booking Reservation Number, along with your reason for canceling.

(D) Reservation Transfers
You can transfer your reservation once to another person if you are unable to attend the retreat after payment of the deposit and/or the final amount. The new guest must submit a Registration Form and be approved by us (based on registration info) via email. He/she must also submit the final payment amount by the due date (if it is outstanding) in order to confirm the booking.

To submit a transfer request, please email services@hatharetreats.yoga with details. Please include your Name and Booking Reservation Number, along with your transfer guest’s Name and Email address, and please also (cc) them in the email request.

2. Accommodation

(A) Accommodation for the retreat period is outlined on our website. Each room has 1 Queen or King bed, based on the type of room selected (Deluxe or Superior Deluxe). The prices for the retreat will vary by the accommodation type and occupancy selected (Type of room and Single or Double Occupancy). We have made every endeavour to give you full details of the accommodation that is included, however, we assume no responsibility if any minor details are inaccurate.

3. Travel Arrangements

(A) Not Included

  • Return flights and travel costs to Bali are not included in the retreat price, nor do we facilitate the booking of flights or any other travel arrangements.
  • Hatha Yoga Retreats is not responsible for any consequence stemmed from cancellations or delays of any travel company you hire or any irregularity in the documentation required for the trip.

(B) Included

  • Transportation to and from Denpasar International Airport (DPS) to the Hatha Yoga Retreat venue is included on arrival and departure days, as stated in the retreat package. We will communicate full arrangements to you prior to your travel dates.
  • Transportation to and from retreat excursions is also included, as stated in the retreat package on our website.

4. Passport & Travel Visa

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities is your sole responsibility. All travelers must have a valid passport for international travel with at least 6 months validity from the date of return.

It is your responsibility to ensure you have the necessary travel visa to enter Bali prior to arrival. Hatha Yoga Retreats cannot be held accountable if you are denied entry into the country to attend the retreat, and no refunds will be issued if you are unable to attend. Please review full Bali Visa Requirements prior to booking.

5. Health

(A) Once you book your interest in a retreat, you will be sent a registration form. This form will enable us to verify that there are no serious health conditions which will impede you from attending the retreat and doing the practices. If in doubt, you will be asked to consult a doctor to verify that you are in good health for yoga and other physical activities scheduled for the retreat.

(B) We request that you inform us if you have any health problems before booking your place in our yoga retreat. If you do not inform us about your health problems, Hatha Yoga Retreats holds the right to cancel your reservation and will not refund any compensation. If you have health problems that may be affected by the activities of the yoga retreat, Hatha Yoga Retreats reserves the right to advise you not to participate, and you could be denied participation if we believe there may be a risk to your physical or psychological health.

(C) Most of the Yogasanas (postures) taught during our Bali Hatha Yoga Retreat are not safe or suitable for pregnant women. Please inform us if you are pregnant or trying to conceive prior to booking.

(D) If you feel any discomfort, pain or injury during any of the activities of the yoga retreat, you must stop the activity as soon as possible and contact a Hatha Yoga Retreats teacher. If you continue with the activities, there are chances of further worsening the injury. Hatha Yoga Retreats reserves the right to deny your participation in the yoga activities, without full or partial refund.

(E) Although Hatha Yoga Retreats takes all necessary measures to ensure high standards of health and safety, some of our excursions may be located in areas with uneven terrain and/or near water. We cannot be responsible for any injuries incurred as a result.

We advise you only embark on excursions based on your comfort level in that particular terrain.

(F) You must ensure that you are aware of any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Please check requirements with your local doctor, or specialist vaccination clinic.

6. Travel Insurance

(A) It is your responsibility to have travel insurance that covers any activity proposed in the yoga retreat that you book, as well as for potential losses, cancellations, illness, damage or risks. Hatha Yoga Retreats strongly recommends that you have travel and medical insurance for all overseas travel.

7. Cancellation by you

You can cancel your reservation at any time by sending an email to services@hatharetreats.yoga. The cancellation will take effect from the time Hatha Yoga Retreats sends you an email confirming the cancellation of the reservation. Please see section 1C. Bookings>Refunds/Cancellations above for information on cancellations and refunds and reservation transfers for your retreat.

8. Cancellation by Hatha Yoga Retreats

Hatha Yoga Retreats reserves the right to cancel yoga retreats under any circumstances, in which case we will refund 100% of the money received for the retreat package by each reserved guest within 15 working days of announcing the cancellation.

9. Amendments by Hatha Yoga Retreats

Hatha Yoga Retreats reserves the right to make itinerary changes at any time (i.e.: class times, yoga teacher or other arrangements). In the case of accommodation change, we will do everything possible to offer you a room of similar category. In case of any other major changes, we will inform you as soon as possible, and if possible, before your travel starts.

10. Our liability to you

(A) Hatha Yoga Retreats is responsible for ensuring that the yoga retreat package we advertise on our website has the same services as the yoga retreat you pay for, and these services offered will be carried out under a standard of reasonable quality.

(B) Hatha Yoga Retreats does not accept any liability for cancellations, delays, threat of war, changes caused by war, terrorist acts, threats of industrial action, civil strife, closure of airports, technical problems to transport, natural disasters, staff cancellations, unforeseen changes in your circumstances, or any other events beyond our control.

(C) Hatha Yoga Retreats is not responsible for any physical or psychological injury that you may have, or any medical or psychological condition that you may develop during the yoga retreat. You are responsible for the possible risks that you may have during a yoga practice.

11. Complaints

If you have any problems during the yoga retreat, please inform a member of our team as soon as possible and they will assist you in every way possible to rectify the situation. Please understand that Hatha Yoga Retreats is not responsible for the behaviour of individual members of the group or other guests on the retreat.

12. Legal Disclaimer

The information contained in this site is for general information on matters of interest. Given the changing nature of the rules, regulations and laws and chance of electronic communication, there may be omissions or misunderstandings on the information contained in this site. In this respect, this information is given with the understanding that the authors cannot offer advice or services. Before taking any decision you should consult Hatha Yoga Retreats first.

Although we have made every effort to ensure the reliability of this information, all information provided on this website is offered at computer level, with no guarantee of accuracy or timeliness of the results obtained from the use of this information without guarantee for a particular purpose.

Hatha Yoga Retreats partners, agents or employees will not be liable to you or any other person for decisions made in relation to the information provided on this site, as well as for any damage as a result of it.

Hatha Yoga Retreats works with other websites maintained by third parties which Hatha Yoga Retreats has no control of. Therefore we are not responsible for the information appearing on these other sites.

14. Privacy INFORMATION

Hatha Retreats does not store any banking data or share personal customer information with third parties without your consent.

Hatha Yoga Retreats does not share any customer data with third parties without your consent. All personal details that you provide us will be used only to provide the service you request of us. Hatha Yoga Retreats does not register your personal data, only the IP address registered is used to perform statistical analysis of the functional use of the website, such as length of visits and more common routes. This information is used only for administrative purposes and management of the Hatha Yoga Retreats website. This privacy policy does not cover other links to third party websites.